How It Works
Choose your pickup option when you create your account (don't worry, you can change it at any time).
Shop our store for a vast selection of nutritious farm fresh products. Add products to your cart and checkout.
Receive your farm direct food at a location near you or pickup at the farm. Eat delicious, nutritious, and healthy food!
Convenient Pickup
Save by picking up your order!
Canajoharie, NY (Montgomery County)
*On Farm Pickup, NO order minimum & NO delivery fee
Altamont Drop (Altamont, NY)
*$5.00 delivery Fee - Free with order over $150
Troy Drop (Troy, NY)
*$5.00 delivery Fee - Free with order over $150
Latham Drop ( Latham, NY)
*$5.00 delivery Fee - Free with order over $150
Balltown Drop ( Balltown, NY)
*$5.00 delivery Fee - Free with order over $150
FAQs
When will my card be charged?
Your card will NOT be charged WHEN YOU PLACE YOUR ORDER. Since the final cost is occasionally dependent upon the weight of the items ordered, we can't charge your card until we process your order, which will happen within 48 hours from your delivery date (and often the morning of your delivery). We kindly ask that you keep this process in mind when placing your order and make sure there are sufficient funds for the card to be charged at the proper time. Thank you!
Can I order after the deadline?
This is not recommended but since we have a hard time saying no to our loyal customers for an order. So if you miss the deadline or need to add something to your order, please feel free to contact us and let us know what your request is and we will try our best to accommodate you.
How will I know my final amount to pay for the order?
If you are paying your order by credit card we will typically charge your card on the morning of the delivery. You will then get a receipt via email.
Farm Pick-up: If you are paying by check or cash at time of pickup, you will receive an "order packed" email with your final total due. Simply write this amount on your check made payable to “Hidden Camp Farm.” If you do not get the “Order Packed” email by 10AM on the morning of your pickup, please contact us immediately so that you know what your total is.
How do I know if you deliver to my area?
When you create an account with us you will be asked to enter your zip code. This allows you to determine which delivery options are available in your area.
What should I do if I have specific instructions for delivering to my location?
Please leave us a note in the "Order Comment" area when completing the checkout process.
What if I am not home when my order is delivered?
No problem! Your order will be packed in an insulated box that allows it to stay cool in transit. That being said, we do ask customers to unpack their orders as soon as they can and definitely on the same day it's received.
Can I edit my order that I already placed?
Absolutely! But remember to have it finalized before the order deadline because after that you will no longer be able to change your order as our team will already have processed your order. If there is a need after the deadline, you may call or email us for changes and we will do our best to accommodate you.
